Play Responsibly
18+ ONLY · Must be 18 or older to participate
Your well-being is our priority. We're committed to providing a safe, transparent, and responsible lottery experience. Learn how to play healthily and access support when needed.
What is Responsible Gaming?
Balanced Entertainment
Responsible gaming means treating lottery participation as entertainment, not income. It's about enjoying the experience within your means while maintaining control over your spending and time.
Player Well-Being
We prioritize your mental health and financial security. Responsible gaming practices help ensure that lottery play remains a positive experience without negative consequences on your life.
Responsible gaming is about making informed decisions, setting personal limits, and recognizing when play stops being fun.
Every ticket should be a deliberate choice, not an impulse.
Guidelines for Healthy Play
Follow these practical guidelines to maintain a healthy relationship with lottery participation.
Set a Budget
Decide on a spending limit before you play. Only use money you can afford to lose. Never borrow or use money meant for bills or essentials.
Limit Your Time
Set time boundaries for lottery activities. Take regular breaks and ensure gaming doesn't interfere with work, relationships, or responsibilities.
Don't Chase Losses
Never try to win back money you've lost. Accept losses as the cost of entertainment. Chasing losses often leads to bigger problems.
Stay Clear-Minded
Avoid playing when emotionally distressed, under the influence of alcohol or drugs, or when making impulsive decisions.
Balance Your Life
Maintain diverse interests and activities. Lottery play should complement your life, not dominate it. Prioritize relationships and hobbies.
Track Your Activity
Keep records of your spending and playing time. Regular self-monitoring helps you stay aware and in control of your habits.
Recognize Warning Signs
Being aware of potential problem gambling behaviors is the first step toward maintaining healthy play.
Spending More Than Budgeted
Regularly exceeding your intended spending limits or using money allocated for other purposes.
Borrowing Money to Play
Taking out loans, borrowing from friends or family, or using credit cards to fund lottery participation.
Neglecting Responsibilities
Missing work, ignoring family obligations, or avoiding important tasks to play lottery games.
Gambling to Solve Problems
Using lottery play as a way to escape problems, cope with stress, or relieve negative emotions.
Lying About Gambling
Hiding the extent of your gambling activities from loved ones or being dishonest about losses.
Feeling Irritable When Not Playing
Experiencing restlessness, anxiety, or irritability when unable to participate in lottery activities.
If You Recognize Any of These Signs
Take immediate action. Reach out to support services, talk to someone you trust, or use self-exclusion tools. Help is available and recovery is possible.
Contact Support ServicesSelf-Assessment Questions
Take a moment to honestly reflect on your lottery participation habits. These questions can help you evaluate your relationship with gaming.
Do you spend more money on lottery tickets than you originally intended?
Have you borrowed money or used credit to purchase lottery tickets?
Do you feel the need to play with increasing amounts of money to get the same excitement?
Have you tried to cut back or stop playing but found it difficult?
Do you use lottery play to escape problems or cope with negative feelings?
Have you lied to family or friends about the extent of your gambling?
Has your lottery participation caused financial problems for you or your household?
Do you feel restless or irritable when trying to reduce or stop playing?
Answered Yes to Any Questions?
If you answered yes to one or more questions, it may be time to seek professional assessment and support. These services are confidential, compassionate, and effective.
Setting Personal Limits
Proactive limit-setting is one of the most effective ways to maintain control and enjoy lottery participation responsibly.
Spending Limits
Set daily, weekly, and monthly spending caps. Treat this as exposure limits in our darkroom metaphor—know your boundaries before you begin.
- Determine affordable amount
- Use account controls
- Review limits regularly
Time Limits
Control how long you spend on lottery activities. Set session duration limits and stick to scheduled play times.
- Set session timers
- Take mandatory breaks
- Avoid late-night play
Frequency Limits
Decide how often you'll participate. Space out play sessions and avoid daily participation if it becomes habitual.
- Schedule specific days
- Limit draw participation
- Build in cooling-off periods
Tools to Help You Set Limits
Account Controls
Use built-in account features to set mandatory spending and time limits that cannot be exceeded.
Self-Exclusion
Temporarily or permanently exclude yourself from lottery services if you need a complete break.
Contact our support team to activate limit-setting tools and self-exclusion options.
Getting Help & Support
You don't have to face gambling problems alone. Professional, confidential support is available 24/7.
National Gambling Helpline
1800 858 858Free, confidential support available 24 hours a day, 7 days a week.
Online Chat Support
Visit gamblinghelponline.org.auLive chat with trained counsellors who understand gambling problems.
Email Support
help@gamblinghelponline.org.auSend a confidential email and receive a response within 24 hours.
Local Services
Find Services Near YouAccess face-to-face counselling and support groups in your local area.
Remember: Seeking Help is Strength
Problem gambling is a recognized health condition, and professional support is highly effective. The sooner you reach out, the better the outcomes.
All services are free, confidential, and provided by trained professionals who care.
Trusted Support Organizations
We partner with leading responsible gaming organizations to ensure players have access to comprehensive support resources.
Gambleaware
Leading responsible gambling awareness and education provider.
Gamblers Help
Comprehensive gambling support services across Victoria.
Victoria State Government
Official gambling regulations and player protection resources.
Reset App
Digital tool for tracking gambling behavior and setting limits.
Underage Gaming Prevention
We are committed to preventing underage access to lottery services. Participation is strictly prohibited for anyone under 18 years of age.
Strict Age Verification
All participants must verify their age before accessing lottery services. We use robust verification systems to confirm identity and age.
Legal Compliance
We comply with all Australian laws regarding age restrictions for gambling activities. Violations are reported to authorities.
Parental Guidance
Parents and guardians should monitor device usage, enable parental controls, and discuss the risks of underage gambling with young people.
Report Concerns
If you suspect underage access to lottery services, please report it immediately to our compliance team or authorities.
Zero Tolerance Policy
We maintain a zero-tolerance approach to underage gambling. Any attempt by minors to access our services will result in immediate account suspension and notification of legal guardians.
Protecting young people is our shared responsibility.
Our Commitment to Responsible Gaming
We've designed every aspect of our lottery experience to prioritize player welfare and promote responsible participation.
Transparent Operations
Every lottery displays clear odds, transparent pricing, and accessible terms. No hidden conditions or misleading information.
Deliberate Design
Our darkroom reveal ritual intentionally slows the experience, encouraging thoughtful play over impulsive behavior.
Built-In Protections
Mandatory spending caps, time limits, and self-exclusion tools are integrated into account controls as standard features.
Professional Training
Our support team receives ongoing training in responsible gaming practices and problem gambling identification.
Continuous Improvement
We regularly review and enhance our responsible gaming measures based on industry best practices and player feedback.
Support Partnerships
We collaborate with leading gambling support organizations to provide comprehensive resources and referral pathways.
Licensed & Regulated
We operate under strict licensing requirements and undergo regular audits to ensure compliance with responsible gaming standards.
Additional Resources & Tools
Access further information, tools, and support materials to help you play responsibly.
Educational Materials
Comprehensive guides about responsible gaming, odds, and lottery mechanics.
Learn More →Mobile Apps
Download tracking and limit-setting apps like Reset to monitor your gaming habits.
Download Apps →Government Resources
Official Victorian Government gambling information and player protection resources.
Visit Site →Privacy & Security
Learn how we protect your personal information and maintain confidentiality.
Read Policy →Terms & Conditions
Review our complete terms of service including responsible gaming policies.
View Terms →Contact Support
Reach out to our team with questions or concerns about responsible gaming.
Get in Touch →Your Well-Being Matters
We believe lottery should be entertaining, transparent, and safe. If you ever need support, help is always available. Play thoughtfully, set limits, and remember: it's just a game.